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Complaint / Defective product

High product quality is very important to us here at Hailo. Although we carry out comprehensive quality controls, there may be isolated cases where a product has a defect or fault. We would like to take this opportunity to apologise for that in advance.

In this case, please complete the form set out below. We will get in touch with you as quickly as possible.

Upload your receipt here (JPG/PDF max. 3MB)
Upload your photo here (JPG/PDF max. 3MB)
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