Shipping and Payment
Please note that HAILO Professional only supplies tradesmen.
For deliveries outside of Germany and the Netherlands, please direct your inquiry to our sales department. We will provide you with comprehensive information about country-specific specifications, price conditions, as well as freight and delivery terms for your destination country.
Shipping costs within Germany
(Mainland without islands)
| Order value (plus VAT) | Shipping costs (plus VAT) |
| up to 500.00 € | 44.00 € |
| 501.00 € to 1,500.00 € | 56.00 € |
| 1,501.00 € to 2,500.00 € | 68.00 € |
| 2,501.00 € to 5,000.00 € | 80.00 € |
| from 5,001.00 € | free shipping |
Shipping costs within the Netherlands
(Mainland without islands)
| Order value (plus VAT) | Shipping costs (plus VAT) |
| 0.00 € to 250.00 € | 59.00 € |
| 251.00 € to 2,500.00 € | 97.00 € |
| 2,501.00 € to 7,500.00 € | 172.00 € |
| from 7,501.00 € | free shipping |
Long goods surcharge: 47.40 € (plus VAT) in Germany / 58.50 € (plus VAT) in the Netherlands (for long goods > 2.45m. Surcharge per shipment plus freight price)
Small deliveries are sent by parcel service (14.00 € plus VAT in Germany / 24.00 € plus VAT in the Netherlands).
Payment options within Germany & the Netherlands
We offer the following payment options in our HAILO Professional Online Shop:
- on account
- Payment method stored with Hailo (For HAILO Professional existing customers)
Do you have any questions?
Our customer service will be happy to help you.
Please call us at +49 (0) 2773 / 82-1290
(Monday - Thursday 7.00-17.00 / Friday 7.00-15.00)