Shipping and Payment
Please note that HAILO Professional only supplies tradesmen.&
For deliveries outside of Germany, please direct your inquiry to our sales department. We will provide you with comprehensive information about country-specific specifications, price conditions, as well as freight and delivery terms for your destination country.
Shipping costs within Germany
(Mainland without islands)
| Order value (plus VAT) | Shipping costs (plus VAT) |
| up to 500.00 € | 44.00 € |
| 501.00 € to 1,500.00 € | 56.00 € |
| 1,501.00 € to 2,500.00 € | 68.00 € |
| 2,501.00 € to 5,000.00 € | 80.00 € |
| from 5,001.00 € | free shipping |
| Order value (incl. VAT) | Shipping costs (incl. VAT) |
| up to 595.00 € | 52.36 € |
| 596.00 € to 1,785.00 € | 66.64 € |
| 1,786.00 € to 2,975.00 € | 80.92 € |
| 2,976.00 € to 5,950.00 € | 95.20 € |
| from 5,951.00 € | free shipping |
Long goods surcharge: 47.40 € (plus VAT) / 56.40 € (incl. VAT) (for long goods > 2.45m. Surcharge per shipment plus freight price)
Small deliveries are sent by parcel service (14.00 € plus VAT / 16.66 € incl. VAT).
Payment options within Germany
We offer the following payment options in our HAILO Professional Online Shop:
- on account
- Payment method stored with Hailo (For HAILO Professional existing customers)
Do you have any questions?
Our customer service will be happy to help you.
Please call us at +49 (0) 2773 / 82-1290
(Monday - Thursday 7.00-17.00 / Friday 7.00-15.00)