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Shipping and Payment

Please note that HAILO Professional only supplies tradesmen.

For deliveries outside of Germany, please direct your inquiry to our sales department. We will provide you with comprehensive information about country-specific specifications, price conditions, as well as freight and delivery terms for your destination country.

Shipping costs within Germany

Order value (plus VAT)Shipping costs (plus VAT)
up to 500.00 €34.00 €
501.00 € to 1,500.00 €43.00 €
1,501.00 € to 2,500.00 €52.00 €
2,501.00 € to 5,000.00 €61.00 €
from 5,001.00 €free shipping
Order value (incl. VAT)Shipping costs (incl. VAT)
up to 595.00 €40.46 €
596.00 € to 1,785.00 €51.17 €
1,786.00 € to 2,975.00 €61.88 €
2,976.00 € to 5,950.00 €72.59 €
from 5,951.00 €free shipping

Long goods surcharge: 29.50 € (plus VAT) / 35.10 € (incl. VAT)
(for long goods > 2.45m. Surcharge per shipment plus freight price)

Small deliveries are sent by parcel service (12.00 € plus VAT / 14.28 € incl. VAT).

Payment options within Germany

We offer the following payment options in our HAILO Professional Online Shop:

  • on account
  • Payment method stored with Hailo (For HAILO Professional existing customers)

Do you have any questions? Our customer service will be happy to help you.
Please call us at +49 (0) 2773 / 82-1452 (Monday - Thursday 7.00-17.00 / Friday 7.00-15.00)

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