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Contact
Do you have questions or need further information? Please contact us. We are here for you!
HAILO Customer Support
E-Mail: customer-service@hailo.de
Our office hours:
Monday - Thursday 8.00 AM - 12.15 PM / 12.45 PM - 4.00 PM
Friday 8.00 AM - 12.15 PM / 12.45 PM - 3.00 PM
HAILO-Werk Rudolf Loh GmbH & Co. KG
Daimlerstraße 8
D-35708 Haiger
Germany
Please feel free to also use our contact forms for your enquiry
General contact form
Complaint / Defective product
Returns / Cancellation / Exchange
Cancellation of an order
If you have any questions about the shop, please visit our FAQ page
Please select the HAILO business division:
HAILO home & business
HAILO Built-in Technology
HAILO Professional
Apply now to be a new supplier to HAILO.
Our press team will be pleased to answer your questions:
Press home & business
HAILO-Werk
Daimlerstraße 8
D-35708 Haiger
Daniela Grumbach
Head of Marketing home & business
E-Mail: dgrumbach@hailo.de
PR-Contact
DauHerkert GmbH
Hölderlinplatz 5
D-70193 Stuttgart
Deniz Herkert
Phone: +49 (0) 160 / 96 418 518
E-Mail: presse@hailo.de
Web: www.dauherkert.de
Press Built-in Technology & Professional
PR-Contact
GOOS COMMUNICATION GmbH & Co. KG
Geibelstraße 46a
D-22303 Hamburg
Phone: +49 (0) 40 / 284 1787 - 0
E-Mail: mail@goos-communication.com
Web: www.goos-communication.com/hailo
HAILO Professional offers numerous training courses on the topics of ladder systems and access technology for companies. Please contact us:
Christoph Moll
Head of Professional Services & New Markets
Phone: +49 (0) 2773 / 82 - 1598
E-Mail: cmoll@hailo.de
Rudolf Loh GmbH & Co. KG
Daimlerstraße 8
D-35708 Haiger-Flammersbach
Phone: +49 (0) 2773 / 82 - 0
Fax: +49 (0) 2773 / 82 - 1239
E-Mail: info@hailo.de
HAILO Welt
Outlet & Museum
Daimlerstraße 6
D-35708 Haiger-Flammersbach
Phone: +49 (0) 2773 / 82 - 1316
Fax: +49 (0) 2773 / 82 - 1318
E-Mail: hailo-outlet@hailo.de
Please select the HAILO business unit: