Customer Support
If you have any questions about our service or HAILO in general - we're always happy to help.
E-Mail: customer-service@hailo.de
Our office hours:
Monday - Thursday 8.00 AM - 12.15 PM / 12.45 PM - 4.00 PM
Friday 8.00 AM - 12.15 PM / 12.45 PM - 3.00 PM
HAILO-Werk Rudolf Loh GmbH & Co. KG
Daimlerstraße 8
D-35708 Haiger
Germany
Contact forms
You can also use our contact forms for any inquiries:
General contact form
Complaint / Defective product
Returns / Cancellation / Exchange
Cancellation of an order
More service content
Frequently asked questions
Find the right spare parts
Shipping and payment information